Grace & Edward - Since 2018

Management
as a Masterwork

We transform property oversight into an invisible art – where every detail is attended to, every asset elevated, and every owner at ease.

ENQUIRE ABOUT OUR SERVICES

8+

Years Experience

120+

Projects

400+

Homes

100%

Client Focus

Our services

Every Block,
Individually Managed

We offer a complete management service to developers, residents of existing blocks, and Right to Manage companies. Our services are tailored to suit the individual needs of your block — from on-site staffing to 24-hour security measures.

residential management

block management

development consultancy

01

Customer Service

  • Available Mon–Fri 09:00–17:00 by telephone, and via email 24 hours a day

    •  

      Our customer service representatives are available Monday to Friday 09:00–17:00 via telephone, or alternatively via email 24 hours a day — ensuring you always have a direct line to your management team.

    • 02

    Administrative & Secretarial

  • Company secretary services, statutory books, AGM attendance, and regulatory compliance.
      • Act as company secretary
      • Provision of a registered office address
      • Maintaining statutory books including registers of members, directors and secretaries
      • Secure storage of statutory company files
      • Attend AGMs with directors
      • Monitoring changes in relevant legislation and the regulatory environment
      • Develop and oversee compliance with legal and statutory requirements
      • Liaise with external regulators, solicitors, accountants, auditors and third-party contractors
      • Share Certificate administration
      • Assistance and advice for new developments and company name changes

    • 03

    Finance Management

    All service charges and management fees held in a dedicated block-specific bank account.

    04

    Accounting

    All service charges and management fees held in a dedicated block-specific bank account.

    05

    Third-Party Contractors

    All contractors vetted for Public Liability, Professional Indemnity, and written risk assessments.

    06

    Site Inspections

    Routine inspections with immediate contractor follow-up on any areas of concern.

    07

    Fire System Testing & Servicing

    Fire Risk Assessments, alarm testing and servicing to BS 5839 Part 1.

    08

    EICR Testing

    Electrical Installation Condition Reports organised in accordance with BS 7671.

    09

    Sedum / Green Roof Servicing

    Semiannual maintenance programmes to retain green roofs in good condition.

    10

    Complaints Procedure

    All complaints are handled fairly and transparently through our staged complaints process.